Legal and cost glossary: 40 terms in one sentence each

The forty terms that appear in proposals, contracts and invoices for digital work, each explained in one plain sentence.

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Proposals and pricing

TermIn one sentence
ProposalA written offer describing what will be delivered, how, when, for what price and under what conditions.
ScopeThe defined set of deliverables and work included in a price.
Not includedThe explicit list of what the price does not cover, the most useful section in any proposal.
AssumptionA condition the price depends on, such as content arriving on time, which becomes a change request if it fails.
Fixed priceA set price for a defined scope, with changes priced separately.
Time and materialsBilling by hours worked and costs incurred, best with a cap and a cadence.
EstimateA non-binding indication of cost, distinct from a fixed price.
Change requestA formal request to alter the scope, priced and scheduled before work.
Change budgetA monthly allowance of hours or money for small changes without individual quotes.
DiscoveryThe paid phase that defines scope, risks and prototype before a build price is fixed.
Total cost of ownershipEverything an option costs over the period you will use it, including running, maintenance, change and your own time.
Cost of delayWhat each month of not doing something costs, the number missing from most decisions.

Contracts and ownership

TermIn one sentence
Governing lawThe legal system under which a contract is interpreted, stated explicitly in cross-border agreements.
Assignment of rightsThe clause transferring ownership of the work’s intellectual property to you, usually on payment.
LicencePermission to use something you do not own, such as a theme, a font or a library, under stated terms.
Open-source licenceTerms under which freely available code may be used, some with obligations that matter for your project.
EscrowDepositing source code with a third party for release to you if the supplier fails.
RepositoryThe version-controlled store of your code and its history, which should be in your account.
Hand-overThe defined set of code, documentation, credentials and data a departing supplier delivers.
Exit clauseThe contract terms defining notice, hand-over, cooperation and data at the end of a relationship.
Auto-renewalA term that renews automatically unless cancelled within a window, often a trap when combined with long notice.
Notice periodThe time between giving notice and the contract ending, ideally one to three months either way.
Non-solicitationA clause restricting hiring each other’s staff for a period.
ConfidentialityMutual obligation to keep each other’s non-public information private.

Payment and liability

TermIn one sentence
DepositAn initial payment at signing that commits both sides and funds early work.
MilestoneA demonstrable delivery to which a payment is tied, such as an approved prototype or a working stage.
AcceptanceAgreement that a delivery meets its criteria, within a defined review window, triggering payment.
RetentionA share of the price held until a warranty period ends.
WarrantyThe supplier’s promise to fix defects against the specification for a period after delivery at no charge.
DefectA difference between what was specified and accepted and what was delivered.
Liability capThe maximum a party can be held liable for under the contract, with carve-outs your advisor should check.
IndemnityA promise to cover the other party’s losses arising from specified events, such as intellectual property claims.
Service levelA measurable commitment such as response time by severity, reported and checked.

Compliance and running costs

TermIn one sentence
Processor agreementThe contract required when a supplier processes personal data on your behalf, setting out what they may do with it.
Data residencyThe requirement that certain data be stored and processed within a specific jurisdiction.
Accessibility statementA public statement of a site’s accessibility status, backed by testing, required for some organisations.
Consent mechanismThe banner or control that obtains permission for non-essential cookies and trackers before they run.
Managed hostingHosting bundled with maintenance and support, often opaque; prefer hosting in your name with maintenance separate.
Usage-based billingCharges by consumption, such as bandwidth, requests or function calls, rather than a fixed server fee.
Effective rateTotal running cost divided by revenue or usage, tracked over time to see whether costs are drifting.

Written by the CivSec S.M.A.R.T team

We build and run websites, software and AI systems for businesses. We write about what we see in that work, in plain language, and we update articles when things change.

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Frequently asked questions

How should we use this glossary?

As a reference when a proposal, contract or invoice uses a term you are not sure of, and as a checklist of concepts to understand before signing. Each sentence is enough to follow the document; the linked articles are there when a decision depends on the detail.

Is this legal advice?

No. These are practical explanations of how terms are used in digital work. The meaning and enforceability of contract terms depend on your jurisdiction and the specific wording; have an advisor review anything you sign.