How we work with clients anywhere in the world

Most of our clients never sit in the same room as us. This page answers the questions they ask first: when are you reachable, how does payment work, who owns what, and what happens if we stop working together.

What working with us looks like

01

Around the clock, in your time zone

Our team works across time zones and is reachable seven days a week. Calls are planned in your working hours, not ours. You get a reply within 2 business days at the latest, usually much sooner.

02

One fixed proposal within 5 business days

Tell us what you need through the quote form and you receive one written proposal with a fixed price, a timeline and exactly what is included. No hourly surprises and no price list to decode.

03

Milestone payments, never for work not done

Projects between EUR 5,000 and 15,000 are paid 50% on agreement and 50% on approval; above that 40/30/30. The final payment is due on your approval and the handover of files, not on launch. Plans are billed monthly.

04

Your code, your accounts, your data

Intellectual property transfers to you when the invoice for that deliverable is paid. Domains, hosting and email accounts are registered in your name. Your data is always yours, and we help you export it regardless of payment status.

05

Built to standards, checked at delivery

Every site is coded from scratch in Astro, TypeScript and Next.js, accessible to WCAG 2.2 AA, built with the OWASP Top 10 in mind and served with strict security headers. Speed values are written into the agreement and measured on delivery.

06

Leaving is easy, on purpose

On written request we transfer the DNS zone, the hosting project, the repositories and the credentials to you or your next supplier, whether or not our agreement continues. A supplier you cannot leave is not a partner.

Process Terms of service

How we communicate

WhatsApp

Fastest for short questions and quick decisions. One number, answered by the people who build.

Email

For proposals, approvals and anything you want in writing. Every project has a written trail.

Video calls

Planned in your working hours. Discovery, design reviews and the handover happen on screen, together.

A private test version

Before launch your project runs on a private address that only you and we can see, so you review the real thing, not a mock-up.

Questions clients abroad ask us

Which currency do you invoice in?

Invoices are in euros. The payment schedule is fixed in the proposal before any work starts, so there are no surprises later.

Do I need to sign a contract?

Yes. The signed proposal together with our terms of service forms the agreement, under Dutch law. It states the scope, the price, the milestones and what you own.

What if we are in a very different time zone?

That is normal for us. We plan calls in your hours and keep the written trail in email, so nothing depends on both of us being awake at the same time.

Where is my website hosted, and is that GDPR-compliant?

On Vercel in an EU region, behind Cloudflare. Personal data is processed under EU privacy law. If you need a specific region or your own hosting, we build for that.

Can I take my website elsewhere later?

Yes. You own the code and the accounts. On request we hand everything over, including to another supplier.

What happens after launch?

Six months of defect repair at no charge on what we built. After that you choose: a maintenance plan, the Digital Partner plan, or nothing at all.

Tell us what you need

One form, one fixed proposal within 5 business days. Or send a WhatsApp first.